Academic references and research
A curated bibliography of foundational texts, international standards, and thought leadership that guided our user experience evaluation and interface redesign of Snapchat.
Core interaction design literature and standards
International Organization for Standardization. (2019). Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems (ISO Standard No. 9241-210).
Sharp, H., Rogers, Y., & Preece, J. (2019). Interaction design: Beyond human-computer interaction (5th ed.). Wiley.
These foundational texts established the formal usability principles, research methodology, and ergonomic standards used throughout our heuristic evaluation and interface review.
Design philosophy and problem solving
Fadell, T. (2015). The first secret of great design is noticing [Video]. TED Conferences. View video
Wujec, T. (2013). Got a wicked problem? First, tell me how you make toast [Video]. TED Conferences. View video
These presentations informed our diagnostic approach to breaking down habitual friction in Snapchat's navigation and solving systemic UX challenges.
Accessibility and sensory engagement
Roy, E. (2016). When we design for disability, we all benefit [Video]. TED Conferences. View video
Lee, J. (2013). Design for all five senses [Video]. TED Conferences. View video
These perspectives directly shaped our recommendations for multi-sensory feedback and inclusive usability across diverse user demographics.